Privacy Policy

This Privacy Policy applies to all services provided by Andrew and Jane London and reachable at info@andrewjanelondon.com.
We respect the privacy of all our customers and ensure that the personal information you provide is handled with the utmost care and confidentiality.


Collected Data

We collect personal data that you provide when placing an order, creating an account, or interacting with our website, including:

  • Full name

  • Address information

  • Email address

  • Phone number

  • Payment details

  • IP address and device data

  • Website behaviour and activity


Purpose of Data Processing

We use your data for the following purposes:

  • Processing and delivering orders

  • Providing customer service and support

  • Sending updates, promotions, or relevant communication

  • Improving our website and overall user experience

  • Enhancing functionality and personalisation


Sharing Data With Third Parties

We only share your information with trusted third parties when necessary, such as:

  • Payment processors

  • Shipping and fulfilment partners

  • IT, analytics, and marketing tools

  • Legal authorities when required by law

We never sell your personal information to any third party.


Data Retention

Your personal data will not be stored longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.


Cookies

Our website uses cookies to:

  • Improve functionality

  • Analyse browsing behaviour

  • Support marketing and personalised content

You may adjust your cookie preferences in your browser settings at any time.


Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to data processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, contact us at info@andrewjanelondon.com.


Contact Information

For questions or comments regarding this Privacy Policy, you can reach us at:

Business Name: Andrew and Jane London
Email: info@andrewjanelondon.com