Payment Policy
At Andrew and Jane London, we offer several secure payment methods for your convenience.
Please note that available payment options may vary depending on your country or region. Customers are responsible for checking which payment methods are supported in their location.
Available Payment Methods
Examples of payment methods that may be offered include:
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Credit Card (Visa, Mastercard)
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Apple Pay
- Google Pay
- Shop Pay
Additional payment options may appear at checkout depending on your region.
Payment Security
All payments are processed through a secure SSL-encrypted connection.
Your payment details are never stored on our servers and remain fully protected throughout the transaction.
Payment Processing
Orders are only processed once the payment has been successfully completed.
If a payment fails or is not verified, the order will not be shipped.
Refunds
If you are eligible for a refund — such as after an approved return — the refunded amount will be issued within 14 days after the returned item is received and inspected at the return address.
Refunds are always processed via the original payment method used during checkout.
Contact
If you have any questions regarding payments, feel free to contact us: